Privacy Policy
Effective Date: July 6, 2026
New Town Graphics ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
Information We Collect
We may collect the following information when you interact with us:
Name
Company or organization name
Email address
Phone number
Billing and shipping addresses
Artwork and files you provide
Order information
Payment information (processed securely through third-party payment providers)
Communications with us by phone, email, text message, or website forms
How We Use Your Information
We use your information to:
Respond to inquiries and quote requests
Process and fulfill orders
Send proofs and production updates
Notify you about order status and pickup information
Provide customer support
Improve our products and services
Meet legal and regulatory requirements
SMS Communications
If you provide your mobile phone number and consent to receive text messages, we may send SMS messages related to:
Quote follow-up
Proof approvals
Order updates
Pickup notifications
Appointment scheduling
Customer support
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information Sharing
We respect your privacy and are committed to protecting your personal information.
New Town Graphics does not sell, rent, trade, lease, or otherwise distribute your personal information to third parties for marketing or commercial purposes.
We only share personal information when necessary to provide our services or comply with legal obligations. This may include trusted service providers that assist us with:
Payment processing
Shipping and delivery
Website hosting
Email and SMS communications
Customer relationship management
IT and technical support
These service providers are contractually required to protect your information and may only use it to perform services on our behalf.
We do not authorize third parties to use your personal information for their own marketing purposes.
SMS Communications
If you provide your mobile phone number and consent to receive text messages, we may send SMS messages related to:
Quote follow-up
Proof approvals
Order updates
Pickup notifications
Appointment scheduling
Customer support
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP. Reply HELP for assistance.
Your mobile phone number, SMS consent, and the content of your SMS communications will never be sold, rented, shared, or distributed to third parties or affiliates for marketing or promotional purposes.
SMS consent is used solely for communicating with you regarding your relationship with New Town Graphics.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.
You may disable cookies through your browser settings, although some website features may not function properly.
Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your personal information where permitted by law
Opt out of marketing communications
To make a request, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
New Town Graphics
Phone: 984-202-1545
Email: info@newtowngraphics.com
Website: https://newtowngraphics.com